Want to know one more reason why I think Wegmans is the best grocery store on the planet?? They offer Helping Hands!
Here is a story that I’ve been wanting to share with my fellow Wegmans shoppers for your enjoyment:
A few weeks back, we had torrential rains in upstate NY. Many towns around me and significant flooding.
I remember that morning was the first morning of my daughter’s Vacation Bible School. And not just casual summer time rain – like Noah flooding rain!
I was debating if I should even be on the roads that morning, (only to find out a couple of hours later there really was a travel advisory) but I kept moving forward getting my little girl to her VBS adventures.
I kept tellling her that this is how “a car swims” as we drove trough flooded parts of the road. After I dropped her off, I had planned on going grocery shopping – as I typically do on Monday mornings.
After dropping my oldest off at VBS, I persisted onward to my shopping journey because I knew I had just one child with me instead of 2 (which meant easier shopping), and I really needed milk, and I truly wanted to get my shopping done whether it was pouring or not.
Once I got to the Wegmans parking lot, I discovered it wasn’t busy. Shocker. I was the only one crazy enough to be out shopping in the torrential downpours. I’m sure I was a pretty funny site walking into the store. My flip-flop covered feet were soaked, my jeans were wet up to my shins, my umbrella was broken and I had to try and fit us both under it while holding it with my neck and push the cart at the same time. I managed to get into the store, sloshing and dripping, but got my shopping done.
While I was cashing out, the cashier was so very kind and offered helping hands since she saw my hands were full with a baby, and it was still pouring. I had never used this service before, because well, I was never this desperate for help shopping before. 🙂
They took my cart full of bagged groceries in the store while I borrowed one of their umbrellas to get us into the car, almost without getting wet! I drove my car up to the front of the store, and a Helping Hands employee packed up my car for me!
Thank you Wegmans for being so awesome – especially for helping out crazy mom shoppers who decide to shop with a baby and broken umbrella when it hasn’t rained that hard in years! 🙂
Who has another great Helping Hands story to share? Tell us in the comments!!!
If you want to find some great deals, even free products you can currently get at Wegmans, GO HERE!
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Christa says
I also used Helping Hands only recently. Toward the end of my pregnancy I was making less frequent grocery shopping trips, which meant my cart was loaded fuller than normal when I did go. And when you need to get toilet paper (& get the huge club packs), that’s like a cart full in itself! I really had to throw my back into it by the time I was checking out. Well the full cart also meant that, although I had fit everything in the cart initially, the clerk couldn’t necessarily fit it all back in once it was bagged. They have several times offered Helping Hands to bring a 2nd cart (both of which end up full!) which they follow me to the car with. I prefer to pack it into my car myself but they always offer to help there too!
Maura says
We are spoiled! Thanks for sharing Christa!
Sarah Tsubata says
I would to share a true helping hand Helping hand experience that happened to me today. It been a very busy day and I guess I was tired. I dropped my keys down the man hole of storm drain. The key was only key and I had no spare. My van was full of just purchased groceries including perishable items. I came to Helping Hands guys seeking for help. They strageterized how we could do it and gathered tools that could help. With their gracious help I was able to get my keys. I want to shout out to Cory, Dmitri and the other guys (sorry I don’t know your names) for your lifesaving help.
Sarah Tsubata says
I would to share a true helping hand Helping Hand experience that happened to me today. It been a very busy day and I guess. I wasn’t thinking clearly. I was tired. I dropped my keys down the man hole of storm drain. That key was only key. I had no spare. My van was full of just purchased groceries including perishable items. I came to Helping Hands guys seeking for help. They strageterized how we could get it out and gathered tools that could help. With their gracious help I was able to get my keys. I want to shout out to Cory, Dmitri and the other guys (sorry I don’t know your names) for your lifesaving help.
Maura says
Thank you so much for sharing Sarah!! Good businesses know how to treat people well – not just sell us our groceries!!!!